Privacy Policy
Last updated: October 22, 2026
This Privacy Policy describes how Hudson Valley Foundation Repair ("we," "us," or "our") collects, uses, and shares information when you visit our website or contact us through our online forms, phone number, or email.
Information We Collect
Information you provide
When you submit an inspection request or contact form, we collect the information you provide:
- Name
- Phone number
- Email address
- City or property address
- Description of the issue you're contacting us about
Information collected automatically
When you visit our website, our servers and third-party analytics tools may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring website or search term
- General geographic location (city-level, not precise GPS)
How We Use Your Information
We use the information you provide to:
- Respond to your inspection or service request
- Schedule appointments and communicate about your project
- Provide written estimates and follow-up information
- Send service-related updates
- Improve our website and service offerings
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Share Your Information
We may share your information in the following limited circumstances:
- Service providers: Trusted vendors who help us operate our website, process form submissions, or manage customer communications (for example, email hosting, call tracking, or CRM tools). These providers are contractually required to protect your information.
- Legal requirements: When required by law, subpoena, or court order, or when necessary to protect our rights or the safety of others.
- Business transfers: If our business is sold, merged, or transferred, your information may be part of that transaction.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and user behavior
- Measure the effectiveness of our marketing
You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.
Third-Party Analytics
We use third-party services such as Google Analytics to understand how visitors use our site. These services may collect information sent by your browser as part of a web page request. Their use of your information is governed by their own privacy policies.
Call Tracking
Phone calls to the number listed on this website may be recorded or monitored for quality assurance and lead tracking. By calling, you consent to this recording.
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To exercise any of these rights, contact us at info@example.com or call (845) 555-0100.
Data Security
We take reasonable measures to protect the information you provide to us, including encryption in transit, access controls, and secure storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead records are typically retained for up to 3 years.
Children's Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For questions about this Privacy Policy or how we handle your information:
Hudson Valley Foundation Repair
123 Main St
Middletown, NY 10940
Phone: (845) 555-0100
Email: info@example.com